Complaint letter regarding defective washing machine

Q. You had bought a washing machine from XY electronics shop, ABC city two months ago. Now you find machine is creating problem. Write a letter to dealer complaining about the same and requested him to replace it as it is under the warranty period.


A.    Sender address
          City


         Date


      The sales manager
       XY electronics,
        ABC city.


     Subject: complaining about washing machine.

   

     Sir,
              I had bought an L.G. washing machine of
5kg. It is fully automatic. Its bill no. is 324 dated...... . It worked well for one month. Then it started giving problems to me. Its timer does not work properly. The dryer does not stop even opening the flap cover. The water does not drain out the washer.

                The machine has got a warranty of one year. As it is still under the warranty period, please send your engineer to fix it and if it is irrepairable please replace it. I am enclosing a copy of bill with this letter.

Your's truly/ faithfully,
Sunita Garg.


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